MAC Property is a boutique real estate agency based in Canowindra, New South Wales, Australia, operating across Canowindra and the Central West. We are committed to protecting your personal information and your right to privacy under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, store, and disclose your personal information when you visit macproperty.net.au or contact us through this site.
Information We Collect
We collect personal information only when you choose to provide it to us — for example, when you submit an enquiry form, request a market appraisal, or contact us directly.
The information we may collect includes:
- Your name
- Email address
- Phone number
- Property address or suburb of interest
- Details of your enquiry or request
We do not collect sensitive information unless you choose to include it in a message to us.
How We Use Your Information
We use the personal information you provide solely to:
- Respond to your enquiry, appraisal request, or property question
- Connect you with a relevant property listing or rental
- Follow up on a previous conversation if needed
We do not use your information for marketing without your explicit consent. We do not sell, trade, or rent your personal information to any third party.
Property Enquiries
When you enquire about a property listing or rental, your contact details may be shared with the relevant vendor or landlord in order to facilitate the enquiry. We will only share the minimum information necessary to progress your request.
How We Store Your Information
Enquiries submitted through this website are stored securely in an encrypted database managed by Ellipse Edit, our website management platform. Access is restricted to authorised personnel only.
This website is hosted by Netlify, Inc. (United States). By using this site, your data may be processed on servers located outside Australia. Netlify maintains appropriate data protection standards and security measures.
We retain your enquiry information for as long as is necessary to respond to your request and for a reasonable period thereafter. You may request deletion at any time.
Cookies and Website Analytics
This website uses a privacy-respecting analytics tool to understand aggregate page traffic. This tool does not set cookies and does not identify individual visitors. No advertising cookies or tracking pixels are used.
Third-Party Links
This website may contain links to external sites including property portals and social media profiles. We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.
Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Correct information that is inaccurate or out of date
- Request deletion of your information, where we are not legally required to retain it
- Complain about a breach of your privacy rights
To exercise any of these rights, contact us by phone on 0418 863 835 or via the contact form on this website. We will respond within a reasonable time, and no later than 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Changes to This Policy
We may update this policy from time to time. The current version will always be available at this URL. Material changes will be noted with an updated date at the top of the page.
Contact
MAC Property
65 Gaskill St, Canowindra NSW 2804
0418 863 835